Terms of service
1. Acceptance of Terms
By accessing or using the Health Food Company (HFC) website and services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use our services.
2. About HFC
Health Food Company (HFC) is a Mumbai-based importer and distributor of premium Japanese functional food and health products. We operate this website to showcase and sell products to consumers across India.
3. Eligibility
You must be at least 18 years old and a resident of India to place an order on our platform. By placing an order, you confirm that you meet these eligibility requirements.
4. Product Information
- All products listed are genuine Japanese imports distributed by HFC in India
- Product descriptions, benefits, and specifications are based on manufacturer information
- Images are representative; actual packaging may vary slightly
- Prices are listed in Indian Rupees (INR) and may change without prior notice
- Stock availability is subject to change
5. Orders & Payment
- Orders are confirmed via OTP verification on your registered mobile number
- Payment gateway integration is in progress; our team will contact you to confirm payment details
- HFC reserves the right to cancel any order due to pricing errors, stock unavailability, or suspected fraud
- We will notify you promptly if your order cannot be fulfilled
6. Delivery
- We deliver across India; delivery timelines vary by location and selected delivery option
- Delivery fees (if applicable) are shown at checkout
- HFC is not liable for delays caused by courier partners, natural events, or circumstances beyond our control
7. Returns & Refunds
- Returns are accepted within 7 days of delivery for damaged or incorrect products
- Products must be in their original, unopened packaging
- To initiate a return, contact us at contact@hcf.store with your order ID and photographs
- Refunds will be processed within 7–10 business days of return approval
8. Intellectual Property
All content on this website including logos, product descriptions, images, and design is the property of HFC or its licensors. You may not reproduce, distribute, or use any content without prior written permission.
9. Disclaimer of Warranties
HFC makes no warranties, express or implied, regarding the completeness, accuracy, or fitness for a particular purpose of the information on this website. Health products should not replace professional medical advice. Consult a qualified healthcare provider before using any supplement.
10. Limitation of Liability
To the maximum extent permitted by law, HFC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid by you for the specific product in question.
11. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

